TERMS AND CONDITIONS

Mini Med Spa Ltd GENERAL TERMS & CONDITIONS

By agreeing to these Terms & Conditions, you represent to Mini Med Spa Ltd that you are at least 18 years of age, or you will have a legal guardian accept the Terms & Conditions on your behalf.

Term & Paid-in-Full Memberships

Member Policies: Membership payments cannot be deferred.  Treatments do not extend beyond the membership term.  Mini Med Spa Ltd does not guarantee a specific number of treatments during the term of the membership.  Cancellation: Upon inception, your membership cannot be canceled, refunded, or transferred; regardless of side effects, treatment results, or changes in personal circumstances.  Month-to-month memberships can be terminated with 14 days written notice. No Shows: Your appointment times are reserved especially for you and you understand that Mini Med Spa Ltd requires notification 48 hours prior to your appointment in order to cancel or reschedule.  You understand that you will incur a $30.00 automatic cancellation or No Show fee if you fail to keep your appointment and you fail to give the proper cancellation notice.  This fee will be automatically charged to the account associated with your membership.  Late Payments & Default: You are agreeing to have Mini Med Spa Ltd finance the cost of your membership over the term specified in this agreement and you agree to timely make each payment for the duration of the term.  A late payment fee of $45.00 will be added to any payment that is more than five (7) days late.  You will not be eligible for membership benefits or further laser hair removal treatments until your account is brought current, including the payment of any outstanding fees or collection costs.  Default interest at an APR of 18%, or the maximum allowable by law, shall accrue on any outstanding balance until paid in full.  In addition, you understand and agree that you will be responsible for all other fees, expenses, and costs of collection associated with your failure to make any payment under this Agreement, including, but not limited to, returned check fees, reasonable attorney fees, court costs, and other related costs and expenses.  Payment Processing: You understand that Clover POS will handle all payment processing.  You hereby authorize Clover POS to draw items (checks, electronic fund transfers, charge cards) for the purpose of paying said payment(s), including any late fees or service fees from the account listed above.

Treatment Packages

Package Policies: Packages are only valid for a set number of treatments.  Treatments cannot be transferred to any other party. Cancellation: Upon inception, your package cannot be canceled, refunded, or transferred; regardless of side effects, treatment results, or changes in personal circumstances.  No Shows: Your appointment times are reserved especially for you and you understand that Mini Med Spa Ltd requires notification by 48 hours prior to your appointment in order to cancel or reschedule.  You understand that you will incur a $30.00 automatic cancellation or No Show fee if you fail to keep your appointment and you fail to give the proper cancellation notice.  This fee will be automatically charged to the account associated with your membership.  You will not be eligible to use package treatments until all fees have been paid in full.  Payment Processing: You understand that Clover POS will handle all payment processing.  You hereby authorize Clover POS to draw items (checks, electronic fund transfers, charge cards) for the purpose of paying said payment(s), including any late fees or service fees from the account listed above.

Products

Product Policies: All product sales are final.  Mini Med Spa Ltd does not offer refunds for any product that was purchased.  Mini Med Spa Ltd will allow product exchanges on products that have not been opened and are still in their original packaging.  Payment Processing: You understand that Clover POS will handle all payment processing.  You hereby authorize Clover POS to draw items (checks, electronic fund transfers, charge cards) for the purpose of paying said payment(s), including any late fees or service fees from the account listed above.

LASER HAIR REMOVAL TERMS & CONDITIONS

Laser hair removal treatments may be spaced between 4-12 weeks apart, based on clinical standards determined exclusively by Mini Med Spa Ltd.  Treatment areas are not commutable and cannot be interchanged.  By agreeing to these Terms & Conditions, you verify that you agree that: (a) you have consulted with a Mini Med Spa Ltd representative and you have the opportunity to discuss your questions; (b) you understand that results are NOT guaranteed and most clients can experience hair reduction of up to 80% with a completed series of laser hair removal treatments, but that individual results cannot be predicted and the effectiveness of your treatments may be greatly diminished by a number of factors beyond Mini Med Spa Ltd’s control, including but not limited to, UV light exposure prior to or after treatment, pregnancy, natural hormonal changes, medications you are now taking or may take in the future, and your diligence in completing the recommended treatment schedule; (c) you understand what to expect from your treatments including the possibility that you may not achieve the desired results or that you may experience side effects including, but not limited to, hyperpigmentation (darkening of the skin), hypopigmentation (lightening of the skin), minor burns, temporary redness, follicular edema (pink/red “puffiness” and small bumps like “goosebumps”), and swelling and itching; (d) you understand that your membership or package cannot be canceled or refunded because you experience side effects or the lack of desired results.

SKIN REJUVENATION TERMS & CONDITIONS

Skin Rejuvenation treatments may be spaced between 4-6 weeks apart, based on clinical standards determined exclusively by Mini Med Spa Ltd.  Treatment areas are not commutable and cannot be interchanged.  By agreeing to these Terms & Conditions, you verify that you agree that: (a) you have consulted with a Mini Med Spa Ltd representative and you have the opportunity to discuss your questions; (b) you understand that results are NOT guaranteed and that individual results cannot be predicted and the effectiveness of your treatments may be greatly diminished by a number of factors beyond Mini Med Spa Ltd’s control, including but not limited to, UV light exposure prior to or after treatment, pregnancy, natural hormonal changes, medications you are now taking or may take in the future, and your diligence in completing the recommended treatment schedule; (c) you understand what to expect from your treatments including the possibility that you may not achieve the desired results or that you may experience side effects including, but not limited to, hyperpigmentation (darkening of the skin), hypopigmentation (lightening of the skin), minor burns, temporary redness, edema (pink/red “puffiness” and small bumps like “goosebumps”), and swelling and itching; and (d) you understand that your membership or package cannot be canceled or refunded because you experience side effects or the lack of desired results.

Shipping & Returns

 

Shipments are sent Monday through Friday each week, excluding major holidays. Orders are processed within three business days of being placed unless communicated other than.

Delivery options are calculated based on business days.

Expedited orders need to be placed before 12:00 p.m. MST time to be shipped same day.

Saturday delivery not available for all shipping options and destinations.

We offer free ground shipping for all orders of $100 or more. Standard ground shipping is at a flat rate of $8.85 for all orders under $100.

Each order will be shipped to one address only. We do not ship to P.O. boxes.

We ship to the entire US including Hawaii, Alaska and Puerto Rico. BERRY MELA LTD & MINI MED SPA LTD SKIN does not ship to customers outside of the United States territories.

Return policy:

Your full satisfaction is important to us. Any product purchased directly from berrymela.com  may be returned within 30 days of purchase for a refund minus shipping costs. Please email customercare@theminimedspa.com and we will provide you with a Return Merchandise Authorization number for you to include with your return.

Please note BERRY MELA LTD & MINI MED SPA LTD Skin is not responsible for lost returns.

  • All returns must be accompanied by all original components.

  • In order to offer the best shopping and product-return experience to as many guests as possible, BERRY MELA LTD & MINI MED SPA LTD Skin reserves the right to limit returns if we have reason to suspect misuse of our Returns Policy (such as excessive returns, reseller activity, or fraud).

  • BERRY MELA LTD & MINI MED SPA LTD Skin reserves the right to limit returns for products based on usage. Your order will not be eligible for return if you’ve used over 50% of the product. Defective package may be an exception.

  • Items purchased from other retailers, dealers or resellers and not directly from BERRY MELA LTD & MINI MED SPA LTDskin.com are not eligible for return, refund or exchange

  • Customers will need to call our customer service to get an CO (return authorization) number. Unauthorized returns are not allowed.

    • For example: if the customer said they were going to return just one item but later returned their whole order without updating customer service.

PLEASE NOTE: We highly encourage you to review your tracking information once you place your order through our website. If you have not received your order, please get back to us within 14 days of shipment date (business days) in order for us to investigate and locate your product.
 

Damaged Products:
At the discretion of BERRY MELA LTD & MINI MED SPA LTD Skin, leaking and defective products purchased within 90 days will be replaced at no charge after inspection. Please email customerservice.info@berrymela.com Monday through Friday and we will provide you with a digital return label.

Your full satisfaction is important to us. Any product purchased directly from berrymela.com may be returned within 30 days of purchase if no more than ⅔ of the product has been used, and has a valid order receipt, once these are confirmed upon receipt of shipment a refund minus shipping costs will be provided. Please email customercare@theminimedspa.com and we will provide you with a Return Merchandise Authorization number for you to include with your return.

 

Appointments- Late & Cancellation Policy

 

Late Policy:

In order to respect the time of our other scheduled appointments throughout the day, we may have to reschedule you if you are more than 7 minutes late to your scheduled appointment. Please always call our front desk at 720-603-5264 if you think you may be late to your scheduled appointment.

 

Cancellations/Rescheduling:

We kindly ask that you notify us at least 48 hours in advance if you are unable to keep your appointment for your original scheduled time. A fee of $25 will be charged for any appointments canceled/rescheduled with less than 48 HOURS NOTICE.

 

No-Show Policy:

Please be courteous and cancel your appointment if you change your mind or can not make your appointment. No-Show appointments are those for which we do not receive a call at least an hour prior to your scheduled time or no call at all.

A No-Show fee of $75 will be charged to the default card on file in cases of a no call, no show.

 

Refunds:

Mini Med Spa Ltd strives to provide the utmost in customer service and satisfaction in all services provided. If you are displeased with any service, we ask that you contact us regarding the issue within (3) business days of your appointment to ensure that management can address any concerns. We make it a goal at Mini Med Spa Ltd to ensure all services are provided properly and professionally.

 

*No refunds will be provided on any services completed at Mini Med Spa Ltd.

 

Any unused funds paid to Mini Med Spa Ltd are non-refundable. All treatment packages or treatment series paid for in advance are non-refundable.

 

All product sales are final and non-refundable.